Air Navigation Support
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General

  • How do I manage my subscriptions?
  • I reinstalled Air Navigation Pro and I am missing my products.
  • Can I install the app in other devices?
  • I mistakenly purchased the wrong product, can I get a refund or change it for another?
  • I use both Android and iOS devices. Can I use one package subscription in both devices?
  • I am already subscribed to Aeronautical Database but it seems that the database is outdated, what's the solution to this?
  • I bought a product through the Air Navigation Services website and I can’t find it in the Map Store.
  • How do I remove devices from my account? Why does it take so long if I do it from the Xample Services website?
  • How to delete user waypoints?
  • What info is included in the aeronautical database (monthly update)?
  • Can I change my email address associated with my Xample account?
  • Is an ADS-B or Flarm hardware required to show traffic?
  • Where can I find the manual?
  • How do I get rid of 'database is outdated' warning?
  • I bought a package subscription, can I use it to both Air Navigation Pro iOS and Android?
  • I've already subscribed to Aeronautical Database and I'm interested in one of your country packages, could you explain how your pricing works for this?
  • I see that you have multiple products, what kinds of products do you have?
  • How can I install the app to another device?
  • How to use the approach charts?
  • I don’t receive any GPS signal on my phone, what can I do?
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