General
- I renewed my subscription or reinstalled Air Navigation but my products are not updated.
- Where can I find the manual?
- I mistakenly purchased the wrong product, can I get a refund or change it for another?
- I reached the maximum number of devices. How can I revoke one device?
- How do I get rid of 'database is outdated' warning?
- Why are my purchased products missing when I signed out from Services account?
- How to change the language setting in the app?
- I have an older version of the app, how can I update with the latest available version?
- How can I be informed about the latest news about Air Navigation?
- Can I really access to the TAF/METAR of the whole world?
- Is an ADS-B or Flarm hardware required to show traffic?
- Can I install the app in other devices?
- I see that you have multiple products, what kinds of products do you have?
- I've already subscribed to Aeronautical Database and I'm interested in one of your country packages, could you explain how your pricing works for this?
- What info is included in the aeronautical database (monthly update)?
- I bought a product through the Air Navigation Services website and I can’t find it in the Map Store.
- How do I manage my subscriptions?
- I don’t receive any GPS signal on my phone, what can I do?
- How can I change my email address associated with my Air Navigation Pro account?
- Why I cannot see the map in the background?