I mistakenly purchased the wrong product, can I get a refund or change it for another?
Yes, as long as the refund period is active. 180 days for PayPal, 90 days for Apple and Android.
For the purchases made through PayPal, contact us at firstname.lastname@example.org Make sure to attach the PayPal purchase confirmation you received via e-mail. Our team needs the transaction number to proceed with the refund.
For the purchases made through the App Store, please contact Apple through reportaproblem.apple.com to request a refund.
Purchases in the Google Play Store can be refunded within two hours in the play store. After this period, contact us at email@example.com and send us the purchase confirmation with the GPA number (GPA…-…-…-…).