I mistakenly purchased the wrong product, can I get a refund or change it for another?
Yes, as long as the refund period has not been exceeded. It’s 180 days for PayPal, 90 days for Apple and Android.
Purchases that have been made through PayPal. Please contact us at email@example.com and make sure to attach the PayPal purchase confirmation you received via e-mail. Our agents need the transaction number in order to proceed with the refund.
Purchases that have been made through the App Store are managed by Apple. Visit https://reportaproblem.apple.com to request a refund.
Purchases in the Android Play Store can be refunded within two hours in the play store. After this period, contact us at firstname.lastname@example.org and send us the purchase confirmation with the GPA number (GPA…-…-…-…).