I mistakenly purchased the wrong product, can I get a refund or change it for another?

Yes, as long as the refund period has not been exceeded, you can ask for a refund in order to purchase the correct product.
Air Navigation Services                                                                                                                                                                                                                                                                                                              Purchases that have been made through the Air Navigation Services website are managed by PayPal. In order to refund them, please contact us via https://support.airnavigation.aero/ and make sure to attach the PayPal purchase confirmation you receive via e-mail. Our agents require the transaction number in order to proceed with the refund.
App Store                                                                                                                                                                                                                                                                                                                                    Purchases made through the App Store are managed by Apple. Visit reportaproblem.apple.com to request a refund.
Play Store                                                                                                                                                                                                                                                                                                                                    Purchases in the Android Play Store can be refunded within two hours in the play store. After this period, contact us and send us the purchase confirmation (GPA…-…-…-…) in order to refund your purchase.


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