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ANP newest version crash on Briefing Button

Dani Jun 08, 2019 07:32PM CEST

The new feature in the last update is the "Briefing" button.
If you press this button, the app crashes immediately.
No notams now, no weather data more ...

Ipad mini 2,
IOS version 12.3.1
ANP Version 7.4.0.81

The following already tried:
clear cache
iPad restart
Log out and log in again

Request for immediate correction. Thank you
Dani

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Irish Ann De Los Santos Jun 11, 2019 03:44AM CEST Xample Agent
Dear Dani,

Thanks for your message in the forum.

I wasn't able to reproduce the issue.
We would like to understand this issue. Appreciate if you could send us a screen recording showing the scenario?
Reach us via support@airnavigation.aero so we can further look into this issue.


Your response will be greatly appreciated.



Best regards,
Irish Ann
Air Navigation

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Dani Jun 12, 2019 10:36PM CEST
I replied with a private message with a video. A screenshot is not possible because the app crashes.
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Irish Ann De Los Santos Jun 13, 2019 04:41AM CEST Xample Agent
Hello Dani,

Thanks for your reply.
Rest assured we are working to fix this bug.
Sorry for the inconvenience.



Best regards,
Irish Ann
Air Navigation

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Patrick Jun 15, 2019 01:57PM CEST
Dear all

Same issue for me !
Up 0 rated Down
Michael Kruseman Jun 15, 2019 04:20PM CEST
I have the same problem. ANP chrashes when using BRIEFING button. Option NOTAMS is gone!!!

Please fix as woon as possible!
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Karol Novak Jun 15, 2019 09:18PM CEST
Same issue here, very dissaponting, figuring this error during flight preparation today, so instead of 10 minutes pre-flight, fiddling with bug 30 min, till finding there is a bug. Also there is no option to print flight plan in route setting as in old version. Might be it should be part of briefing... but pressing briefing button crash app....so I could only presume, this is an option. So at least I was abble to navigate with app. today. I urge for quick fix. Thanks.
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Irish Ann De Los Santos Jun 17, 2019 04:26AM CEST Xample Agent
Hello everyone,

This bug has been fixed. We have released app version 7.4.1.
Kindly update your app version to get this bug fixes.


Regrets on the inconvenience caused.



Best regards,
Irish Ann
Air Navigation

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Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
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Irish Ann De Los Santos Jun 17, 2019 04:29AM CEST Xample Agent
Hello Karol,

Thanks for your message in the forum.

You can print the operational flightplan by going to the "Briefing" >> Navigation log >> you will find pdf button at the bottom of your selected document.
Should you need more info, reach us via support@airnavigation.aero.



Best regards,
Irish Ann
Air Navigation

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Livio Bagnoli Jun 17, 2019 09:27AM CEST
Hi Irish,
I’ve just upgraded my ANP to 7.4.1.1 and today I did following steps:
1) closed ANP
2) started ANP and under Briefing created a new navigation log
3) selected PDF button
4) crash...

I’m on iPad Pro 11” with iOS 12.3.1

Thanks
Up 0 rated Down
Irish Ann De Los Santos Jun 17, 2019 11:26AM CEST Xample Agent
Hello Livio,

Thanks for your message in the forum.

We also have fixed this issue. Please restart your device.
If it doesn't help, send us a screen recording showing the scenario via support@airnavigation.aero.


Your response will be greatly appreciated.



Best regards,
Irish Ann
Air Navigation

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
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Dani Jun 17, 2019 05:27PM CEST
The new version was installed, the cache cleared and the device restarted. When trying to create a new navigation log via button (below, maybe PDF), the app still crashes, as Livio described.
Can not provide a working app? It is getting very tedious. Again, no printscreen can be made because the app crashes.
Please test the app BEFORE it is updated.
Dani

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