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Last Update and « Dossier »

Jean-Pierre CORDIER Jun 08, 2019 12:37PM CEST

Hello,
I have an ipad pro 10,5, IOS 12.3.1.
Airnav Pro 7.4.0.81
Since the last update this morning, when I touch « Dossier », the app shuts down.
Though, it works well on my iPhone 6, IOS 12.3.1.
Can you help me ? Thanks.

Up 1 rated Down
Greg Jun 08, 2019 02:21PM CEST
The same for me on iPad Pro 11. The app crash after clicking on « Dossier ».
Up 0 rated Down
Irish Ann De Los Santos Jun 10, 2019 11:38AM CEST Xample Agent
Dear Jean-Pierre and Greg,

Thanks for your message in the forum.

I wasn't able to reproduce the issue.
Have you tried restarting the device? If it doesn't help, appreciate to send us a screen recording via support@airnavigation.aero.


Don't hesitate to contact us back for further assistance.



Best regards,
Irish Ann
Air Navigation

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Up 0 rated Down
Michel Saunier Jun 12, 2019 03:23PM CEST
Same problem for me on my iPad Pro 9.7 : there is nothing to be reproduced on a screen recording : just clicking on "dossier" crashes the application.

I see also that a number of features disappeared suddently from version 7.4.0.81, features that I was using:
- notams (disappeared from the tools/outils menu) but apparently still visible on the map
- flight routing calculation tables not accessible anymore from the route details

In summary what is the purpose of removing these functions, and why are we not informed ahead of time? this is extremely annoying!!

Thanks
Michel.
Up -1 rated Down
Irish Ann De Los Santos Jun 13, 2019 07:35AM CEST Xample Agent
Hello Michel,

Thanks for your message.

Regarding the features, we did not remove them. You can find the NOTAMs and navigation log from "Dossier".
On the other hand, we are working to fix this bug.

To know more information, reach us via support@airnavigation.aero.


We are sorry for the inconvenience.



Best regards,
Irish Ann
Air Navigation

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
Up -1 rated Down
Jean Paul Girier Jun 13, 2019 11:16AM CEST
dernière mise à jour et "dossier" dès que je touche l'accès dossier mon application
se ferme, Ipad 10.5 air 3
merci de me dire la solution à ce problème
Up 0 rated Down
Irish Ann De Los Santos Jun 17, 2019 04:39AM CEST Xample Agent
Hello everyone,

This bug has been fixed. We have released app version 7.4.1.
Kindly update your app version to get this bug fixes.


Regrets on the inconvenience caused.



Best regards,

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