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Leonardo Morello Apr 27, 2019 01:18PM CEST

I'm not using this app anymore and I need to cancel the subscription. I'm a pilot and I used this app last year but now I not use it anymore. I have already payed an annual subscription last year (Standard - Italy - 1 year - 109.99€) that will renew next month but I have to cancel it before this date. On this site I didn't found the way to cancel out. I gently ask you to contact me to solve this problem, thank You very much. Leonardo Morello

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Irish Ann De Los Santos Apr 29, 2019 07:48AM CEST Xample Agent
Dear Leonardo,

Thanks for your message in the forum.

I have replied your email separately.
If you bought your subscriptions through iTunes, using your device you can stop the automatic renewal from device's "Settings".
Then, go to "Itunes and App Store" -> click on your user account on the top of the page -> Show the User ID -> Subscription and you can cancel the future renewals of our app.


To stop the auto renewal of the purchases made through Paypal, please follow the steps below:

- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update next to "My preapproved payments".
- Click Cancel or Cancel automatic billing and follow the instructions.


Should you need more info, reach us via support@airnavigation.aero.


Best regards,
Irish Ann
Air Navigation

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
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frans Apr 30, 2019 10:23AM CEST
Frans du toit,hi my pro nav have stopped working? fransdutoit97@yahoo.com
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Francois Apr 30, 2019 10:45AM CEST
Hi pls i am having difficulties with my pro nav can someone contact me, my pro nav stopped working. Regards.
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Irish Ann De Los Santos May 07, 2019 05:27AM CEST Xample Agent
Hello Francois,

Thanks for your message in the forum.
Appreciate to reach us via support@airnavigation.aero and tell us more detailed information about app stopped working.
We would like to understand and look into this issue.


Thanks in advance.


Best regards,
Irish Ann
Air Navigation

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro

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