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Maps packages for desktop and / or iOS app

Bruno FILLON Apr 05, 2019 09:42AM CEST

Dear ANP,
Are the purchases done for iOS app also downloadable on desktop app (same account)? If yes, I can't find them and am asked to purchase again.

Many thanks for your help
Bruno

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Ariana Apr 05, 2019 03:52PM CEST Xample Agent
Dear Bruno,

Thank you for your message.

The purchases made for iOS will be available on your Desktop version as long as it is not a Standard or Premium package as, for the time being, they are only supported for our iOS and Android versions. Nevertheless, all products that are purchased individually, you will be able to download them on the Desktop version as well using the same Xample account.

Let me know if there's anything else I can help you with.

Best regards,
Ariana Penner
Xample LLC
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Guilherme Ferramenta Apr 10, 2019 02:40PM CEST
Dear sir,
I have AirNav Pro updated to 7.2.1.3 on my iPad and also on my iPhone.
I really like APP Air Nav pro because it is very useful in my flights, but I noticed on my last flight that the Brazilian Special Routes (REAs) are not updated.
Best regards
Guilherme Ferramenta
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Bruno FILLON Apr 14, 2019 09:50AM CEST
Dear Ariana,

Thank you for this message.
Does it mean that a purchase made for Desktop app is not available for the Its app?

Bruno
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Irish Ann De Los Santos Apr 16, 2019 09:17AM CEST Xample Agent
Hello Bruno,

You can use your purchased products across devices except package subscription.
Package subscription can be used both Air Navigation iOS and Android.

For purchases made via Desktop (package subscription is not being offered in Desktop), you can use them across devices.

Should you need more information, reach us via support@airnavigation.aero.


Best regards,
Irish Ann
Air Navigation

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