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How can I deactivate the auto-renew for the subscriptions made by credit card

Ribeiro Jr. Feb 27, 2019 01:46AM CET

I did my purchase in february 2018 by credit card and I´m not flying anymore by this year. I want to deactivate the auto-renew for all my subscriptions. There´s no charge on my Pay Pal account. Can you help me?

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Irish Ann De Los Santos Feb 27, 2019 03:42AM CET Xample Agent
Dear Ribeiro,

Thanks for your message in the forum.

To stop the auto renewal of the purchases made through Paypal, please follow the steps below:

- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update next to "My preapproved payments".
- Click Cancel or Cancel automatic billing and follow the instructions.


In case you have been charged, for purchases via our Services website kindly send us an email via support@airnavigation.aero with purchase invoice.


Don't hesitate to contact us back for further assistance.


Best regards,
Irish Ann De Los Santos
Air Navigation

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