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Schumann raphael Feb 10, 2019 07:02PM CET


I suscribe to thé prenium service and i am unable to buy thé 3D data for France.

Additionnaly i saw that the icao France should be included in the reniement service and I am unable to download it without pay.

Thank you for your help


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Irish Ann De Los Santos Feb 11, 2019 07:06AM CET Xample Agent
Dear Raphael,

Thank you for your message and your interest in Air Navigation Pro.

Make sure to login your Services account to sync your products across devices.
In order to make your products visible on your application, you need to restore your purchases by going to the "Store" and selecting the tab “Restore”.
When asked, enter your Apple/iTunes ID and password. Wait until products are shown. Tap each to download.

Regarding the 3D data, would you mind sending us a screenshot showing the problem?
You may restart your device if it solves the problem. Email us via
We look forward to hearing from you.

Best regards,
Irish Ann De Los Santos
Air Navigation

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