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Approach charts

Aleksey Dec 28, 2018 11:57AM CET

good day. Prompt please, why not overlap north-west approach charts airports Murmansk, St. Petersburg on the map? this option is available for Russia?

Up -1 rated Down
Paula Dec 30, 2018 09:42PM CET Xample Agent
Dear Aleksey,

Thanks for your message.

The Russian approach charts are not geo-referenced for the time being.

Happy New Year!

Paula Rodríguez Almaraz
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Miguel Jan 07, 2019 07:34PM CET

I need to renew my “Brazil Enroute + Georeferenced IFR approach charts”.

As I’ve changed my Card Number and don’t informed Pay Pal, the automatic renew failed. I need a new subscription to pay with Pay Pal. That one was cancelled by Pay Pal and is waiting for a new one to may be payed

Miguel Xavier
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Irish Ann De Los Santos Jan 08, 2019 06:55AM CET Xample Agent
Dear Miguel,

Thanks for your message in the forum.

Please renew your subscription via Services website. Kindly login your Services account and go to Store >> All my products and select the product by clicking Renew.
To change your credit card information from Paypal, follow the steps from this link below:,-remove,-or-change-a-credit-card-or-prepaid-card-faq1457

I remain at your disposal for any other questions.

Best regards,
Irish Ann
Air Navigation
Up 0 rated Down
Miguel Jan 09, 2019 12:46AM CET
Dear Irish Ann,

Thanks for answer.

I spoke by phone with pay pal attendant. He told me that I will not be able to renew my subscription. When I try as indicated, there comes a message saying there is no valid subscription. It will then be necessary to cancel the existing one and make a new one. I request to cancel the current subscription so that I can buy a new one through the Xample website.

Best Regards

Up 0 rated Down
Irish Ann De Los Santos Jan 09, 2019 09:08AM CET Xample Agent
Hello Miguel,

Done as requested.
Please try to purchase it again. In case you encounter any problem, please email us via

Don't hesitate to contact us back for further assistance.

Best regards,
Irish Ann
Air Navigation

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