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server error

avner Dec 16, 2018 09:43PM CET

I communicate several times with you and I have not obtained a solution.
I need to use the airnav!
I ask you to solve my problem ASAP!
Lost ALL maps can't use the app, I recive: Server Error.
I have beed waiting for sulotion for 25 Days.
I was told that developers were informed about this issue still no reply no sulotion.
Im still waiting, i work with the app i need an urgent solution.
!!! PLEASE HELP !!!

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Hanoh Shefer Dec 28, 2018 10:02AM CET
Lost ALL maps can't use the app, I recive: Server Error.
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Bue Helleskov Dec 28, 2018 11:18PM CET
I have lost all maps to - Not good!!
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Bizkid Jan 04, 2019 03:35AM CET
Same here. Please fix it
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Haseeb Ullah Jan 05, 2019 06:48PM CET
Hi, hope you're good.I have any issue of resetting password but it is giving me server internal error.Using my email address and forget password option,receive email but it goes to internal server error. Kindly help. Tc
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Gilbert PIED Jan 09, 2019 03:01AM CET
Bonjour
Voilà environ un mois et demie que votre application sous Androïde ne fonctionne pas
Je n’ai aucune nouvelle de votre part .C’etait pourtant votre engagement. Aucune date de retour à la normale
Ce n’est pas normal que cela dure depuis aussi longtemps
Merci de m’envoyer rapidement des nouvelles
Gilbert
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Find Kaas Jan 18, 2019 11:30PM CET
Lost ALL maps can't use the app, I recive: Server Error.
Samsung Galaxy Tab S2
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Lorant Lakatos Jan 19, 2019 10:03PM CET
Hello,

I have a server conection error at my new device wanted to be connected. I could install the AirNav Pro from the Play but the maps and the other data from the app are not available for the newest device!

Please check what is the issue!

Thanks!

Lorant Lakatos
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Endre Nagy Jan 25, 2019 08:50AM CET
Hello,

I have a server conection error at my new device wanted to be connected. I could install the AirNav Pro from the Play but the maps and the other data from the app are not available for the newest device!

Please check what is the issue!

Thanks!
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Spyros Tzinieris Jan 28, 2019 05:46PM CET
Same problem here 1 month now. I reinstalled the app, still same problem. I was "forced" to buy Ipad some years ago to use the most complete iOS version but the continuous lack of proper android support cannot be kept uncommented
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Irish Ann De Los Santos Jan 31, 2019 10:41AM CET Xample Agent
Hello everyone,

Thanks for your message in the forum and we apologize for the inconveniences.

We are still working on the bug fixes and some testing.
Rest assured that we will fix this bug.

Reply from each user was sent via private email separately.
You may also reach us via support@airnavigation.aero.


Best regards,
Irish Ann De Los Santos
Air Navigation

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
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Karl Carlson Feb 10, 2019 10:28AM CET
Hello,
Can I get any update for this issue? I have the same problem here and I would like to know when do you plan to have it fixed? Because of this bug I can't use this app and it is unresolved for quite some time already. Thank you

Regards,
Karl Carlson
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Irish Ann De Los Santos Feb 11, 2019 08:50AM CET Xample Agent
Dear Karl,

Thanks for your message in the forum.
We are soon to release the next version of the application that fixes this bug.

We are very sorry for the inconveniences.

Should you need more information, email us via support@airnavigation.aero.


Best regards,
Irish Ann De Los Santos
Air Navigation
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Shlomo Cohen Mar 01, 2019 11:37AM CET

Hi

I have same problem .

Please let us know when you will fix it .

I need it ASAP .

Shlomo
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Irish Ann De Los Santos Mar 01, 2019 11:37AM CET Xample Agent
Hello everyone,

We are glad to inform you that we have released new version of the application Android V3.1.
Server error has been fixed.
Kindly update your app version from Play Store.

Make sure you are connected with your registered Google Play account and Air Navigation Services account.


Thanks for your patience.


Best regards,
Irish Ann De Los Santos
Air Navigation

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