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3D data

Luis Peralta Dec 09, 2018 12:41PM CET

Hi! I just buy the 3D data for my country (panamá) but when I active the option just appears a light blue screen and thall's all and i buy with a promotion of 2 weeks free trial but was charged right away ni mi credit card.

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Irish Ann De Los Santos Dec 10, 2018 10:01AM CET Xample Agent
Dear Luis,

Thanks for your message.

The free trials are managed as App Store subscriptions.
You can stop the automatic renewal from your device's settings. Just go to "Itunes and App Store" -> click on your user account on the top of the page -> Show the User ID -> Subscription and you can cancel the future renewals of our app.
You can contact Apple support, go to reportaproblem.apple.com.

I remain at your disposal for any other questions.



Best regards,
Irish Ann De Los Santos
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