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App not working any more

Martin Ramsey Jun 01, 2018 09:24PM CEST

Time to shift to RunwayHD I think, too many faults now with this app. Now won't start at all on iPad.

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Irish Ann De Los Santos Jun 04, 2018 04:07AM CEST Xample Agent
Dear Martin,

Thanks for your message.
Could you please tell us more details of the issue?
For us, it's very important to resolve our users reported issues.
Screenshots would be appreciated and you may send it thru private message.
Regrets on the inconvenience caused.

Waiting for your reply.


Best regards,
Irish Ann De Los Santos
Air Navigation

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Dominik Rosłon Jun 08, 2018 10:55PM CEST
Hallo I have a problem with app. When I bought it I could only one time use it then it stopped working. I reinstalled it again and at home I could prepare my road. After it I went to the airport. When I wonted to switch on air navigation in the plane I got an information that the application is stopped. Please solve this problem.
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Irish Ann De Los Santos Jun 12, 2018 05:23AM CEST Xample Agent
Dear Dominik,

Thanks for your message.
Some devices crash if traffic is turned on for ADS-B with no internet connection. Workaround - turn off ADS-B in Traffic Awareness.
You will find it under Map Options >> Terrain Awareness.
Please let me know if problem remains.


Best regards,
Irish Ann De Los Santos
Air Navigation
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Irish Ann De Los Santos Jun 14, 2018 04:35AM CEST Xample Agent
Hello Dominik,

Some corrections above - you will find it under Map Options >> TRAFFIC Awareness.

Sorry for the wrong information.


Best regards,
Irish Ann De Los Santos
Air Navigation

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