Support Center

iOS Support

  • Update Wind on Flightplan crashes App

    Why sometimes does the app crash when I click the "Refresh" icon at the bottom of a flightplan summa...

    1 Agent Answer 0 Community Answers Apr 26, 2019 09:08PM CEST
  • Libellé facture

    Bonjour J'ai reçu une facture (invoice) pour mes achats de la base de données Toutefois l'intitu...

    1 Agent Answer 0 Community Answers Apr 18, 2019 01:25PM CEST
  • Entering an alternate airport in the route summary

    Bonjour, I am using ANP release 7.2.1.3 on an IPad Pro. In ‘route summary’ I cannot input any alternate airpo...

    2 Agent Answers 2 Community Answers Apr 14, 2019 04:59PM CEST
  • Approavh chart

    Good evening, I am writing to find out if VFR approach maps for Italian airports exist and how to check the...

    1 Agent Answer 0 Community Answers Apr 13, 2019 03:36PM CEST
  • FRA IGN 500K update

    Hi ,i'm user of a Standard FR subscription there is no problem updating geo referenced SIA map, and ae...

    1 Agent Answer 0 Community Answers Apr 06, 2019 10:18AM CEST
  • cant download the ICAO chart 2019 to my ipad

    Hello, I purchased the Germany DFS ICAO 500k 2019. The product is shown in my account on the PC when I lock o...

    2 Agent Answers 1 Community Answer Apr 01, 2019 02:41PM CEST
  • I have a I phone 5.

    I have a I phone 5 and when I try to open PRO it says I need iOS 11. Is there any way to get around this?

    1 Agent Answer 0 Community Answers Mar 30, 2019 08:01PM CET
  • Reset under G using iPhone 8

    Using air Nav Pro on my iPhone 8 The times recorded automatically in my logbook always reset if I pull more t...

    1 Agent Answer 0 Community Answers Mar 25, 2019 08:39AM CET
  • Aircraft position freezes in flight or app freezes

    Hi It has happened three times now that either the app freezes or either the aircraft position does not upd...

    1 Agent Answer 0 Community Answers Mar 10, 2019 07:39PM CET
  • Apple Watch 4

    Dear Sirs or Madams, I am 38 years professional helicopter pilot using Air Nav Pro for mostly 6 years. Two mo...

    1 Agent Answer 0 Community Answers Feb 28, 2019 11:49AM CET

Contact Us

  • Post in the public forum
  • Your message can be read and responded by either a support agent or anyone else in the forum.
  • Email Us
  • Your message will be private and only a support agent will be able to see it and respond it.

Tutorials

  • Video tutorials (iOS)
  • Videos showing how to use some of the features in Air Nav Pro. ONLY for the iOS version available.

Notifications

  • Facebook page
  • Follow us to get news about updates, improvements, new maps and products regarding Air Nav.
help@xample.ch
https://cdn.desk.com/
false
assistly
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete