Support Center

Android Support

  • Problem with latest ANP version on Samsung Galaxy S8 Plus

    Hi, Updated the Android ANP version a few days ago. Seems there are a few problems: 1. When entering th...

    0 Community Answers Nov 18, 2018 07:24PM CET
  • Android new update 3.0

    new update 3. While I was flying an icon appear with "old database", but I paid until June 2019. A...

    0 Community Answers Nov 17, 2018 06:58PM CET
  • new tablet

    Following the loss of my android tablet, I bought a new one. I can't restore my maps whereas I am logged ...

    1 Agent Answer 0 Community Answers Nov 16, 2018 09:46PM CET
  • After upgrade to v3 can't access my purchased products

    After automatic update for the new version, the I can't connect to the store and/or restore my purchased ...

    2 Community Answers Nov 16, 2018 02:35PM CET
  • New updated version

    How can you keep getting the updated versions so wrong. This year is the worst ever I have spent hours trying ...

    1 Agent Answer 0 Community Answers Nov 16, 2018 01:11AM CET
  • Android App 3.0 and subscription packages

    I have upgraded the App on both of my Android phones, to get access to my already purchased subscription packa...

    1 Agent Answer 2 Community Answers Nov 14, 2018 05:21PM CET
  • Route display

    There are two issues. 1. I have installed Air Nav Pro on my Samsung Galaxy J4 phone. When I plan a route ...

    1 Agent Answer 0 Community Answers Oct 03, 2018 12:50PM CEST
  • Live track and Flights Recorder doesn't work since May.

    On my new SM-J730G with Android 7.0, that I purchased in May, I never get recorded flights, nor Live tracks ei...

    2 Agent Answers 2 Community Answers Sep 21, 2018 06:23PM CEST
  • Error 50m altímetro

    Buenos días. He verificado que el indicador de altitud (tanto AGL como alt SNM) me da un error de +50 m. (mayo...

    1 Agent Answer 0 Community Answers Sep 12, 2018 12:07PM CEST
  • Not working outside of WiFi range

    Another month gone by. 1st September tomorrow and my summer flying season coming to an end. You promised a fix...

    0 Community Answers Aug 30, 2018 09:38PM CEST

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