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VAC Charts not up to date

Nicolo Mar 31, 2019 09:24AM CEST

We had a big vac chart update on march 28. in switzerland because nearly all small aerodromes changed their frequencies to 8.33 frequencies.
Now its the 31. and i still do not have the new approach charts available.
My approach chart subscription is pretty useless if i can‘t trust ANP that their charts are up to date...

Up 2 rated Down
Ced Apr 01, 2019 10:46AM CEST
I have the same problem here, still old charts, COM charts..

Subscription is useless if I don't have up to date information.... Please fix this!
Up 2 rated Down
André Apr 01, 2019 02:57PM CEST
Quand pourrons-nous télécharger les nouvelles cartes avec les nouvelles fréquences ?
Up 3 rated Down
Simon Apr 01, 2019 03:45PM CEST
Same here, already the third time too late updates during the last year. Maybe even more....please fix this with highest priority!!!
Up -2 rated Down
Irish Ann De Los Santos Apr 02, 2019 08:38AM CEST Xample Agent
Hello everyone,

Thanks for your message in the forum.
Updated app charts will be released within the day as soon as it becomes available.

We are sorry for the inconvenience.

Best regards,
Irish Ann
Air Navigation

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Up 2 rated Down
Nicolo Apr 02, 2019 02:55PM CEST
As soon as it becomes available? Are you kidding me?
The new charts were available on skybriefing since over a week. The date of change was the 28th. We are flying with invalid charts within Air Nav Pro since 5 days. That's unacceptable!
Up 1 rated Down
Simon Apr 02, 2019 03:55PM CEST
Thank you Nicolo, totally agree. All the disclaimers protect them, but in the end I donˋt care. I am paying for a service which I am not receiving in time. For me as a flight instructor absolutely unacceptable. Do they want us to change provider??
Up 0 rated Down
Giuseppe Apr 02, 2019 08:14PM CEST
Probably this delay is due to significant changes in structure of docs ( incluging part od VFR Guide into VFR Manual). Hope, we will get update soon ....
Up 0 rated Down
marco Apr 04, 2019 09:29AM CEST

Je viens de commander, payer et télécharger les cartes OACI Suisse les fréquences pas a jours faite vite on en a besoin
Up 0 rated Down
Bruno Apr 04, 2019 10:48AM CEST
Unfortunately, the problem is still on. Does anyone know how long it will take?
Up 0 rated Down
Giuseppe Apr 06, 2019 07:56AM CEST
In the meantime, I got th update of the charts. However, the rest of the VFR Manual update March, 28 is still outstanding. When do we get them.
Up 0 rated Down
Irish Ann De Los Santos Apr 08, 2019 12:00PM CEST Xample Agent
Hello everyone,

Updates are now available for Switzerland app charts.
Thanks for your patience and we are very sorry for the inconvenience.

Best regards,
Irish Ann
Air Navigation
Up 0 rated Down
Giuseppe Apr 13, 2019 03:41PM CEST
Structure and content of VFR Manual have changed significantely in Switzerland as per March 28. This has not been reflected yet in the update. As examples, COM, TEMP OBS any many other things are outdated. Please provide the whole updates asap.
Thanks and BR,
Up 0 rated Down
Ced Apr 18, 2019 10:25AM CEST
I purchased also the "Aeronautical database" subscription, but this one is still NOT up to date... For example still old FREQ of Mollis LSMF...

When will this be fixed? Can we trust all the other data and FREQ in the APP or do I have to double check every time???

Up 0 rated Down
Gwendoline Daguet May 23, 2019 01:04PM CEST Xample Agent

Concerning the COM, AGA, VFR, GEN, RAC, MAP and COR files for Switzerland approach charts, they are now all available in a single document in English, French, Italian and German.

The names of these files according to the desired language are eVFRM_de, eVFRM_en, eVFRM_it and eVFRM_fr followed by the update date. You could find them from the application in (Configuration)-> Instruments -> Documents -> eVFRM_.

I remain at your disposal for any other questions,

Best regards

Gwendoline Daguet
Xample LLC

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