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Invoice / Rechnung fehlt - trotz unendlich vioeler Mahnungen

Peter Hueffmann Mar 23, 2018 03:07PM CET

Why don`t you send me the invoice? Ich versuche seit geraumer Zeit, Rechnungen für die gekauften Produklte zu bekommen. Ich bekomme trotz mehr als 10 Mails nicht mal eine Antwort - geschweige denn eine Rechnung. Wenn dieses Mal die Rechnung wieder nicht kommt, kündige ich sämtliche3 Leistungen bei Xample und ziehe die wieder bezahlten Beiträge zurück!!
Der Support ist grauenhaft, wenn ich nach mehr als 10 Anfragen nicht mal eine Antwort erhalte. Das ist peinlich!!!

Up 1 rated Down
Oliver Mar 26, 2018 01:05AM CEST Xample Agent
Hi Peter,

thanks for your message in our support forum.

We are sorry for the problems you experience. The last message we received from your e-mail address was on 12th of June 2017.
We answered your e-mail on the 14th of June 2017. We never got an answer back.

This was our message:
"Peter Hueffmann
Subject: The Invoice / The Bill
JUN 14, 2017 | 03:40PM CEST
Ariana replied:
Hello Peter,

Thank you for your message.

Could you please send us a screenshot of the purchase confirmation sent by PayPal so we send you the invoice?

Looking forward to hearing from you.

Best regards,
Ariana Penner
Xample LLC

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Best regards

Oliver Maiwald

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