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How to contact the Support?

Pierre Nov 19, 2017 12:15PM CET

Hi AirNavPro community,

What is the correct and more efficient way to contact the AirNavPro Support?
I wrote several E-Mails (via the link "Email Us") without any answer from them.

I also post on the public forum, one agent wrote that he answered via private message, which I never got. I also checked my spam box -> no emails from the support

Do they have an email, or chat, or ticketing system? or phone we can call?

Thank you for your help.
Pierre

Up -1 rated Down
Joëlle Pantet Nov 20, 2017 09:46AM CET Xample Agent
Hello,

Thank you for your message and your interest in Air Navigation Pro.

My colleague has already answered to your private message on the 01.11.17, did your receive his answer?

Best regards,

Joëlle Pantet
Xample LLC

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:

Facebook: https://www.facebook.com/AirNavigationApp
Twitter: https://twitter.com/AirNavPro
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Pierre Nov 22, 2017 09:53AM CET
Hi Joëlle,

Unfortunately I never got an answer from one of your colleagues.
(I also checked my spam)

Which Email did he/she used?

Best Regards,
Pierre Vonesch
Up 0 rated Down
Oliver Nov 26, 2017 11:56PM CET Xample Agent
Hi Pierre,

I have now answered your private message.

Best regards

Oliver

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  • Your message will be private and only a support agent will be able to see it and respond it.

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