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SYNC MacBookAir and iPhone

Patrick May 08, 2018 04:37PM CEST

Hello,
I can not manage to sync the routes made on my MacBook Air to my iPhone. It just starts synchronizing all right and then stops with just a little blue bar.
Same accounts on both devices of course.

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Irish Ann De Los Santos May 09, 2018 07:36AM CEST Xample Agent
Dear Patrick,

Thank you for your message and your interest in Air Navigation Pro.

Are both devices connected to the same wifi network?
Kindly provide the os version of both devices and also app version.

Waiting for your reply.

Best regards,
Irish Ann De Los Santos
Air Navigation

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Patrick May 10, 2018 12:06AM CEST
Bonsoir,
Yes both devices are connected to the same Wifi network.
iPhone : IOS 8.4
MacBook Air : 10.12.4

App version iPhone : 6.1.5.2
App version Mac Book : 1.2.3
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Irish Ann De Los Santos May 10, 2018 04:34AM CEST Xample Agent
Dear Patrick,

Thanks for your message.

I was not able to reproduce the issue. Please try to use other browser when you log in to your Xample Services account on Air Nav Desktop.

Please let me know when problem continues.

Best regards,
Irish Ann
Air Navigation

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