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Maps, airspaces, waypoints blank since v2.1

TPrata Oct 10, 2017 04:06PM CEST


After updating to v2.1, my downloaded maps (open maps), waypoints and airspaces are not displayed on-screen. I get a correct elevation graph, and all menus and buttons, and if I tap on the screen I get info about the airspaces where I tapped, but I can't see anything other than a white background instead of a map, and a grey circle where the compass / orientation selection would be.

I have deleted and reinstalled everything three times now, switched between SD storage and Internal storage, etc., to no success...

I can provide screenshots if needed - I just can't upload them here for some reason.

I'm using the app on an LG G5, running Android 7.0 (Nougat).

Best regards,

Up 1 rated Down
Marco Oct 11, 2017 11:59AM CEST
Having the exact same problem. Except I'm on a s6 edge on android v7
Up -2 rated Down
Roberto napolitano Oct 11, 2017 10:35PM CEST
Non ricordo la login mentre la password dovrebbe essere : Nplrrt50
Up -1 rated Down
TPrata Oct 12, 2017 10:59AM CEST
Tried it on my Nexus 7 (2013) tablet, that runs Oreo (Android 6.x), and the app works perfectly.
This must be related with Nougat only...
Up 0 rated Down
TPrata Oct 12, 2017 04:54PM CEST
I meant Marshmallow (6.x), not Oreo...
Up 0 rated Down
Mark Allison Oct 13, 2017 01:22PM CEST
I have the same problem on Samsung note 8. It is working on my Sony Z4 tablet, both are running Nougat.
Up 0 rated Down
Ariana Oct 13, 2017 03:07PM CEST Xample Agent

Thank you all for your messages.

Actually, we've had several feedbacks about this issue.

We are aware of this problem as well as our developers and they are trying to fix it so we release a debugged version as soon as possible.

We are very sorry for the inconveniences that this may have caused you.

Best regards,
Ariana Penner
Xample LLC

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