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Map bought on Android device does not sync to iPad

Matthias Kirste Aug 11, 2017 01:49PM CEST

I bought the map "Germany DFS ICAO 2017" on my Android device (Samsung S5mini), but although I did the "RESTORE PURCHASES" several times on that device the 2017 map does not show up in the web inventory of "My addons" and I don't see it on my iPad (just the 2015 and 2016 version show up onall devices.
I already sent emails a week ago to thexample support, but did not receive any answer, so I hope somebody can help me here.

Up 0 rated Down
Oliver Aug 14, 2017 12:17AM CEST Xample Agent
Sehr geehrter Herr Kirste,

vielen Dank für Ihre Nachricht.

Ich habe jetzt die Karte manuell Ihrem Konto hinzugefügt. Die Karte sollte jetzt nun unter "All my products" erscheinen.

Entschuldigen Sie die Unannehmlichkeiten.

Mit freundlichen Grüßen

Oliver Maiwald
Xample Sàrl

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