Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

App crashes on click to Routes

Lanz Jul 14, 2017 08:36PM CEST

After the Update 6.3.0 the App crashes always when I click onto Routes. I have a colleague which is experiencing the same.

Is this a bug?

Up 0 rated Down
Philippe Jul 14, 2017 09:12PM CEST
Same pb for me but, I think the software hangs after a few minute of operation even if I'm not editing route. I have IOS v 10.3.2
Up 0 rated Down
Oliver Jul 17, 2017 04:24PM CEST Xample Agent
Hi Lanz, hi Philippe,

thanks for your messages in our support forum.

Our developers area already working on the issue. We were able to find the issue, which is currently affecting users that didn't install the latest database update.

We'll release a fix soon.

We are sorry for the inconveniences.

Best regards

Oliver Maiwald
Xample Sàrl

Follow us and stay up to date about all new upcoming features, tools and other news about Air Navigation:


This question has received the maximum number of answers.

Contact Us

  • Post in the public forum
  • Your message can be read and responded by either a support agent or anyone else in the forum.
  • Email Us
  • Your message will be private and only a support agent will be able to see it and respond it.


  • Video tutorials (iOS)
  • Videos showing how to use some of the features in Air Nav Pro. ONLY for the iOS version available.


  • Facebook page
  • Follow us to get news about updates, improvements, new maps and products regarding Air Nav.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found